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Consultation on draft Dispute Resolution (Procedures) Regulations 2016

From: Ministry for Energy and Health (Energy)​ (REWS)
​Published on: 04 February 2016
​Running till: 18 February 2016
​Last Updated: ​19 July 2016

​Consultation concluded

1.        Background
The scope of the proposed regulations is to establish procedures for the settlement of consumer disputes with traders and disputes between traders, by the Regulator for Energy and Water Services, relating to disputes and, or complaints, however so described, relating to any matter regulated by the Regulator for Energy and Water Services Act.
2.        Documents
3. Consultation Outcome: Final Report
Please be informed that submissions will be published on the webpage of this consultation at the end of the scoping phase. The lead Ministry has sole discretion upon the publication of comments.
Received contributions, together with the identity of the contributor, will be published on the Internet, unless the contributor objects to the publication of his/her personal data on the grounds that such publication would harm his/her legitimate interests. In this case the contribution may be published in anonymous form. Otherwise the contribution will not be published nor will, in principle, its content be taken into account.  Any objections concerning the publication of personal data should be sent to the service responsible for the consultation on the following email address:
Data Protection Statement Data Protection Act (Chapter 440)
The Data Protection Act, 2001 regulates the processing of personal data whether held electronically or in manual form. The Ministry for Social Dialogue, Consumer Affairs and Civil Liberties collects only information which is necessary for it to perform its intended functions and is set to fully comply with the Data Protection Principles as set out in the Act.  Verification of the ID number provided will take place as deemed necessary. All personal data provided will be processed according to the Data Protection Act (Cap 440).
In addition, please be aware of:
·         Disclosure under the Freedom of Information Act (Chapter 496)
As we are a public authority all documents we hold, including documents related to this public consultation process, may be released following a request to us under the Freedom of Information Act (Chap. 496), unless such request may be subject of an exemption arising from the same Act.

​​Click on the 'Online Consultation' logo to go to the Public Consultations platform.

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