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Domestic Single-Piece and Bulk Mail Services


Office of the​ Prime Minister 
(Malta Communications Authority)
​Published on: 23 April 2019
Running till: 15 May 2019
​Last Updated: ​16 May 2019
1.        Background

The postal Domestic Single-Piece and Domestic Bulk Mail services are part of the Universal Service (hereafter ‘US’) offered by MaltaPost plc to its customers.

MaltaPost maintains an Activity Based Cost-Accounting (“ABC”) system and prepares regulatory separated accounts which are audited on an annual basis.  MaltaPost has written to the Malta Communications Authority (MCA) requesting a revision of the local single-piece and local bulk mail tariffs, as it calculates that these services have been loss-making for a number of years, the costs are constantly increasing, and these factors are weighing heavily on the financial performance and sustainability of the US.  In addition MaltaPost submitted that without any price adjustments, the US profitability would continue to deteriorate, given the ongoing challenges such as internal and external cost increases and other operational challenges.

The MCA is reviewing MaltaPost’s request and its analysis includes cost-accounting reviews, as well as assessing the compatibility of the proposed changes with ensuring the availability of an affordable universal service.  At this stage the MCA has some concerns and is not in agreement with certain aspects of MaltaPost’s proposals. While the Authority furthers its analysis, it is publishing MaltaPost’s proposals and offering the opportunity for stakeholders to provide feedback.

In its submissions MaltaPost requested the lowest of its proposed increases in the domestic bulk mail tariffs.  The largest increase proposed by MaltaPost is for single-piece mail above 150g which in terms of mail articles represent less than 1% of total domestic single-piece and bulk mail flows.

2.        Documents

3.        Submission of input

Submissions were sent in through the following channels:

By email:
By post:       Chief of Operations
                   Malta Communications Authority
                   Valletta Waterfront,
                   Pinto Wharf,
                   ​Floriana, FRN 1913

Submissions were received by 15 May 2019.                     
We thank you for your input.

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The General Data Protection Regulation and the Data Protection Act Chapter 586 regulate the processing of personal data whether held electronically or in manual form. The Ministry for European Affairs and Equality collects only information which is necessary for it to perform its intended functions and is set to fully comply with the Data Protection Principles as set out in the Data Protection Legislation.  Verification of the ID number provided will take place as deemed necessary. All personal data provided will be processed according to the General Data Protection Regulation and the Data Protection Act (Cap 586).​

In addition, please be aware of:
·         Disclosure under the Freedom of Information Act (Chapter 496)
As we are a public authority all documents we hold, including documents related to this public consultation process, may be released following a request to us under the Freedom of Information Act (Chap. 496), unless such request may be subject of an exemption arising from the same Act.

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